Care and Social Services Inspectorate Wales (CSSIW)

Care and Social Services Inspectorate Wales (CSSIW)

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

The CSSIW is the independent regulator in Wales, registering (in some instances) and inspecting  a variety of care and social service related settings, including adult social care (care homes, domiciliary care agencies etc), children’s homes, childminders, adoption agencies and many more.

Split into three regions, North Wales, South East Wales and South West Wales, the CSSIW seeks to encourage improvements in adult social care by inspection and registration. In addition to this, they also have enforcement powers as provided under the Care Standards Act 2000 to ensure that the National Minimum Standards are being adhered to.

Whilst inspecting care establishments, the CSSIW look at quality themes to judge the level of compliance, whether around quality of life, staffing, leadership and management or the environment.

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    If you are opening a new business this is the best way forward as the team help you through the registration processs and also personalise all the policies for you. However before they do that you have to complete their application which is quiet hard and time consuming and wished they did that with you and checked this before it gets finalised. They do help and go through this and explain it how to complete. Over all my customer support… Khan
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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

How many managers?

Can you have more than one home manager registered to a home?

Dear Jeanne, Thank you for your question. I have taken the following paragraphs from the Care Quality Commission website: "What is a registered manager?" A registered manager is the person appointed by the...

Read full answer

Policy Updates

Updated: 18th May 2017

General Dental Council Guidance and Standards Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: DPR13
Updated: 18th May 2017

Other Routes of Medication Administration Policy and Procedure

Medications Management Medications Management Region: | Reference: CM33
Updated: 18th May 2017

Controlled Drugs Policy and Procedure

Medications Management Medications Management Region: | Reference: CM32
Updated: 18th May 2017

Safe Disposal of Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: CM31
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