Care Home CQC Compliance & Quality Policies

A Compliance Management System Designed for Care Homes

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Care Home CQC Compliance Policies Procedures

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Fully Customised to your care home as required by the CQC
  • Save Time – How long would it take you to create and update 1740+ pages of Care Home care plan management guidance?

CQC Compliant Policies & Procedures for Care Homes

The QCS Care Home Management System enables providers of care home services to exert strong management control over every aspect of providing high quality and consistent care.

The problems of providing good services are well understood; this should mean they are easily rectified by using the CQC compliance framework. However, developing and implementing the necessary policies and procedures is not only time consuming, the expertise required puts it beyond the realistic capability of most small to mid-sized care homes.

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How can QCS help?

Our care home management system provides care home policies and procedures and is totally comprehensive in meeting the CQC compliance needs. The system enables care homes to take control of HR, an area which is generally recognised as being highly problematical. Not only does the system provide a strong process for recruiting and retaining staff, it has a significant role to play in maintaining the continual personal development (CPD) of staff by disseminating, informing updating complaint and best practice.

The core of the system is a comprehensive set of care home policies and procedures written and maintained by experts. Delivered as an online set or resources, it is mirrored with a printed set of ring bound manuals. This puts compliant practice for care home staff as well as good management practice for supervisory grades at the fingertips, available 24/7.

A combination of an open access approach and comprehensive recording formats enable consistency. Record keeping is highly structured; this promotes full awareness and the recording process is designed to generate data for the purposes of Quality Assurance assessment.

Key documents within the supported care home system include:

  • Care plans
  • Service user and staff handbooks
  • Forms for:
    • Risk assessments
    • Managing health and safety
    • Medications

In line with contemporary best practice, the system promotes a supportive and empowering culture.  One key benefit is in enabling staff to maintain competence which ultimately drives confidence and good morale, a key factor in delivering high quality service and maintaining care home standards.


over 19,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • If you are looking for excellent service I confirmed that QCS is best to none

    I called them just 4 days to my CQC visit and honestly speaking they made me proud. The inspector was happy to all my documents. Also whenever I call Quality Compliance System for help in locating some documents on the system because I am still a new User, they are very proactive and with excellent customer service. Furthermore, when the hard copies of my Qcs folders were delivered, I couldn't believe that, what I paid covered all those documents. Real value for money. Raymond Adeniyi
  • excellent

    Excellent service, easy to use and always a friendly person on the other end of the phone to assist with any questions concerns and advice. Lyndsey

  • QCS So far....

    QCS is a new system for me, and so far I must say that I am very impressed, it is possibly one of the most robust systems that I have seen. I have had really excellent support from a dedicated customer support executive and again this has been invaluable. So far a great product with professional support David
  • Manuals

    I received a telephone call from Sarah who was extremely helpful and .talked me through ordering the manuals. Annette

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Are carers required to have business insurance?

Hi, Is it a legal requirement by CQC for domiciliary agencies to ensure all carers have business insurance while conducting their care calls?

Dear Rajiv, Thank you for your question. All businesses in the UK are expected to have the appropriate insurances in place. In the case of domiciliary care almost all providers will go...

Read full answer

Policy Updates

Updated: 21st October 2016

Safeguarding Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR03
Updated: 14th October 2016

Choking Policy and Procedure

Care Management Care Practice Region: | Reference: CC78
Updated: 30th September 2016

Mental Capacity Act 2005 Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR46
Updated: 30th September 2016

Mental Capacity Act 2005 Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR46

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