Care Home Policies and Procedures

A Care Home Management system written by experts for providers

Care Home Policies and Procedures

  • QCS provide over 230 CQC compliant policies and procedures to help you deliver excellent care whilst meeting your CQC compliance requirements.
  • Putting service users at the heart of decision making.
  • Policies to help you secure registration and pass inspections.
  • Save time and money and concentrate on delivering excellence in care.

Care Home Policies to help you secure registration & stay compliant

When setting up a care home, it needs to be registered with the Care Quality Commission (CQC), demonstrating that you have met the legal requirements of safely carrying on Regulated Activities as defined within the CQC Fundamental Standards of Quality and Safety.

Quality Compliance Systems (QCS), helps you to achieve your all important registration by providing you with key care home policies, including your Statement of Purpose which must be submitted alongside your application.

Other key policies which help to support your registration include;
– Service User Guide
–  Handbook and Contract,
– Safeguarding and Choice Policies.

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With the needs of residential service users to take care of, you can help to achieve ongoing compliance by ensuring that the majority of your policies and procedures are service user focussed.

It is important that wherever possible, service users are involved in decisions that can affect them.  A consultative approach will help to demonstrate that you truly are listening to their needs and shaping their individual service in direct response to what you have learnt.   This is a common thread running throughout the CQC Key Lines of Enquiry, but is also one which has a direct Outcome attached to it, namely Outcome 1: Respecting and involving people who use services.

The QCS Care Home Management System threads this philosophy throughout all of our 300+ policy and procedures, everything from the Daily Living Policy to our Family Satisfaction Survey.

Truly comprehensive Policies and Procedures

The QCS Care Home Management system is made up of key modules that address all of the different elements of running a successful care home.  Written by experts within the field, including those who have run successful care homes, the aim is to not only ensure continuing compliance against CQC Key Lines of Enquiry, but also to enable you to run your business smoothly and efficiently.

Modules include:

  • Human Resources
  • Care Planning
  • Quality Assurance
  • Risk Assessments
  • Medication management
  • Mock Inspection Toolkit
  • Care Management
  • Catering
  • Administration

All QCS Care Home Management policies are scrutinised and reviewed continuously by our panel of expert contributors, saving you time and money whilst keeping you compliant

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SCIE DAA NC Skills for Care

over 24,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • The qcs stystem has been amazing

    The qcs stystem has been amazing, it's easy to use, easy to read the app for the staff is easy to use and encourages staff to read the policies and procedures. It's one the best system we have purchased. Luci
  • I am delighted that i got all my …

    I am delighted that i got all my policies before i applied the licence. its peace of mine to know every thing is delivered in high standard file and absolutely perfect condition. Zahra
  • Starting up business

    If you are opening a new business this is the best way forward as the team help you through the registration processs and also personalise all the policies for you. However before they do that you have to complete their application which is quiet hard and time consuming and wished they did that with you and checked this before it gets finalised. They do help and go through this and explain it how to complete. Over all my customer support… Khan
  • QCS have given an absolutely excellent …

    QCS have given an absolutely excellent service from the point of contact onward, and their after-sales is exemplary. Their support has alleviated a hugely burdensome task, and I am most impressed by the standard of their work. I think they represent excellent value for money. June Morris
  • The system is really reliable

    The system is really reliable, it helps to run successful and compliant business. I am not afraid of forgetting anything or missing any changes in the legal environment. Thank you Ildiko

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

26th May 2017

Employment Manifesto

Anthony Fox Napthens LLP – Employment Law Specialist

The UK heads to the polls on 8th June 2017. In anticipation, we will have a look at some of...

26th May 2017

Innovate to survive

Georgina Turner Programme Head for Employer Engagement

For the last 18 years, Skills for Care has been focussed on improving the skills and knowledge of the adult...

26th May 2017

Nutrition and frailty

Ayela Spiro Nutrition Scientist, British Nutrition Foundation

Many would recognise ‘frailty’ in our older population. Clinical definitions of frailty typically involve physical criteria including weight loss, fatigue,...

25th May 2017

Valuing care at home

Tony Clarke Scottish Care Inspectorate Specialist

Scottish Care, the umbrella group for independent care providers in Scotland, has reported on how Care at Home services (and...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

How many managers?

Can you have more than one home manager registered to a home?

Dear Jeanne, Thank you for your question. I have taken the following paragraphs from the Care Quality Commission website: "What is a registered manager?" A registered manager is the person appointed by the...

Read full answer

Policy Updates

Updated: 18th May 2017

General Dental Council Guidance and Standards Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: DPR13
Updated: 18th May 2017

Other Routes of Medication Administration Policy and Procedure

Medications Management Medications Management Region: | Reference: CM33
Updated: 18th May 2017

Controlled Drugs Policy and Procedure

Medications Management Medications Management Region: | Reference: CM32
Updated: 18th May 2017

Safe Disposal of Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: CM31
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