Care Planning

Keep care planning in-step with the CQC’s requirement for positive service user experiences

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Care Planning

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?
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Care planning with QCS ensures you have the right tools to create comprehensive care plans personalised to the individual needs of each service user. The CQC’s requirements for care planning are intended to ensure high quality care is consistently delivered.

For service providers the essential demand from the CQC for achieving compliance is to ensure that care is service user-centric. QCS Care Planning shapes positive care outcomes by providing the resources to enable those carrying out care assessments to create a total specification for the service user experience.

Challenge

The challenge of providing care quality of a consistently high standard that meets the specific needs of each service user tends to be problematical. With the need to cover every aspect of the Service User’s life within the care setting, care planning is highly complex. As a result, even the most experienced care workers find it difficult to structure their approach to care planning so that nothing is missed out.

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Solution

QCS Care Planning is a development of the Roper-Logan-Tierney model of community care, providing the basis for the comprehensive support of all aspects of the Service User’s life. This avoids the pitfalls of using hospital style care plans which are not suited to care home settings because they fail to provide appropriate support.

With QCS the care planning cycle is a process which adopts the industry standard methodology for providing care.

  • Assessment
  • Documentation
  • Development
  • Choose
  • Plan
  • Record
  • Review (looping back to Assessment to complete the Cycle)

The QCS Care Planning cycle interweaves the PDCA (Plan-Do-Check-Act) approach and supports compliance by documenting consent and collecting evidence of service user consultation and choice.

Results

Care planning is central to adult social care and QCS enables every care organisation to achieve care planning proficiency. It provides a framework for care workers with differing levels of skill and experience to carry out high quality care planning.

  • Meets the CQC compliance requirement, ensures best practice and saves time
  • 116 pages of comprehensive guidance contained in 2 Care Plan Packs
  • Care Management section of the system contains 74 separate policies, procedures and forms, 18 of which are specifically related to the care planning process

Start meeting your care planning compliance requirements today.

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  • Very helpful team

    A good quality of work in POLICIES Vanessa
  • It lives up to it's name

    The system is easy to negotiate, the added search button ensures you can find additional related policies and the link to KLOEs is a useful resource. The updated policy email ensures the user is able to keep themselves abreast of changes in policy and the influences of that change. Annie Talbot - Kare Plus Norwich
  • QCS policies and procedures

    We are very impressed it is so easy to follow and very comprehensive we look forward to our updates on a regular basis would recommend to anyone. Janet edwards
  • A very user friendly system

    The files are a great way of keeping your service up to date. The onine system is good for office staff and managers for quick ref The support for the QCS staff on the phone and email is second to none. Michael
  • Brilliant

    I can truley say using the QCS system has been very good, I can ensure that my company remains compliant with all reguatory requirment. I can get on with the most important thing which is delivering a Safe, Effective, Resposive Well-led and Caring serivice. QCS is absolutely brilliant ! Dawn

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Dear Sheila
I am a private live-in-carer and have to take quite a lot of verbal abuse from my woman who I take care of, like (I am a German) you are a Hitler!
I have been working for her nearly 2 years and now I found out that the family didn’t tell me in the beginning that their mum is suffering from depression. What can I do? Do I have to ignore it?
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Policy Updates

Updated: 16th January 2017

Confidentiality Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR33
Updated: 16th January 2017

Confidentiality Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR07
Updated: 16th January 2017

Confidentiality Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR33
Updated: 16th January 2017

Confidentiality Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR07

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