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Turning Tide – New Models of Care
August 7, 2016
As the world changes and the delivery of care moves to fit, how are CQC’s processes keeping up-to-date with new models of care whilst wrestling a bureaucratic system? Rule Breaker…
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Complaints Friends or Foes?
July 25, 2016
With pressure on resource from every direction, why should you welcome complaints? My husband rang the complaints line in a health setting recently. I didn’t find it a problem, but…
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Well-Led: Leading by example
July 4, 2016
Even though I was tempted, I tried to steer away from parallels with politics this week, but with even crocheters on Instagram depicting European flags…I have given in! What would…
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CQC 5 Questions: Tips to involve service users in improving your service
June 20, 2016
I hope you have had a good week. Mine has been full of mending and making in my spare moments. I use a little second hand tin for these jobs…
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Preparing for a CQC Inspection
June 10, 2016
My title is a little misleading. It suggests a period of time when you prepare for an inspection, but to make it work for you, there must be a consistency…
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The Science of Outstanding?
June 6, 2016
Recent adds on TV frame my article this week. A bride-to-be enters a shop and selects a dress for her wedding day. A member of staff is on hand to…
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Not Had Your Inspection Yet? Be Prepared!
May 30, 2016
The CQC Notification We had our CQC inspection this week and if it hadn’t have been for the fact that we were notified of the visit the day before we…
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Tips for getting through a CQC Registered Manager Fit Person Interview
May 20, 2016
I hope your week was good. Mine has been packed. I have been away on Brownie Camp. I am not sure who is more tired, them or me! Huddled around…
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