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04th January 2013

Greater demand for nursing care in social care settings raising compliance demands in 2013

Increased need for better compliance supported by State of Care report

As 2013 gets underway it seems that the coming year is going to be one that sees the compliance requirement within the social care sector continue its upward trend. The Care Quality Commission ‘State of Care report 2011/12’ published at the end of November contained statistical evidence to support the need for service providers to put compliance near the top of the agenda this year.

The report highlighted that increases in numbers of people with complex or multiple illnesses as well as a rise in the number of older people with dementia are growing the need for nursing care within social settings. In response to this demand the CQC noted an increase of registered nursing homes, up 64, a rise of 1.4% providing an uplift of 3.3% to the total number of registered nursing home beds.

Increasing risk of poor or unsafe care

Supported by evidence of more than 13,000 inspections the report also suggests that risks of poor or unsafe care are increasing for those unable to speak up for themselves or those that are more vulnerable as a result of their circumstances.

While the report notes that many organisations deliver care of excellent quality, CQC’s inspectors also see others that are failing to manage the impact of increased and changed compliance demands. It makes a clear distinction that those that are failing in this regard deliver task based rather than person-centred care.

Despite the shortcomings, many organisations continue to use a manual approach to compliance management. However, with the increasing compliance burden a manual approach isn’t just inefficient in terms of management time; it can actually contribute to compliance failure by not being maintained in line with changing compliance requirements.

Service user centric care planning with QCS compliance management

A QCS compliance management system enables social care service providers to take control of regulatory obligations. The system enables registered managers to make best use of time by placing accurate procedures and processes that are in step with changing requirements at their fingertips.

Care planning with a QCS management system is service user centric, enabling the processes and procedures to be designed around the needs of each individual. This overcomes the failings of the task based approach identified by CQC. You can choose from modules such as Medications Management and Care Planning or you can obtain the best value and achieve better standards of compliance from a full QCS management system.

Click here to read the press release and download the CQC’s ‘State of Care Report 2011/12’.

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