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Proposals for national minimum standards for care worker competence expected within weeks
Norman Lamb outlines proposals speaking to The Telegraph
Proposals expected within weeks will outline national minimum standards for residential or domiciliary carers that help with tasks such as washing and dressing the elderly. Speaking to The Telegraph Norman Lamb, the Lib Dem health minister said the lack of basic training was leaving frail pensioners in the hands of those who have “no idea what they are doing”.
Interpreting Mr Lamb’s comments it seems that the proposals may not be a direct reaction to recent scandals, but are inspired by the need to improve the quality of care more widely in residential and domiciliary care settings. However, as the fallout from Mid Staffs continues and Winterbourne View remains sharp in the memory, the timing of the proposals may help to offset public outrage, even if not specifically designed as a direct response.
Last year inspection figures revealed that 25% of agencies providing home help services failed to meet minimum legal requirements for safety and quality. This may point to inadequacies in the CQC’s guidance or the processes which are intended to enable service providers to improve areas which are identified as non-compliant at CQC registration.
Training may include medications, dignity and whistle blowing
Chiming with the belief that the proposals are inspired by recent scandals, the new rules could extend to NHS hospitals to improve the standards and practices among health care assistants and auxiliary nurses.
The proposals will be welcomed by many, especially those who find it inappropriate that beyond CRB checks there are no legal requirements of qualification or training for those working in care homes or providing care in people’s homes.
Campaigners want care workers trained in basic nutrition and hydration, medications and promoting dignity, as well as handling procedures with hoists and lifts. Age UK also wants carers trained in the art of whistle blowing, enshrining as standard practice the process of raising the alarm when abuse or poor quality care is suspected.
Be better and exceed minimum standards of safety and quality with QCS compliance management
Whatever the reasons behind the training proposals, residential and domiciliary care providers will find that QCS compliance management not only supports minimum standards of training, it supports better standards. By providing practical policies and procedures QCS works to lock-in best practice for safety and quality. With QCS practice that exceeds the CQC compliance requirement is interwoven throughout all areas of care provision.