Policies and Procedures for Care & Nursing Homes

Scottish Social Care Management System

  • Supports your Care Inspectorate Compliance under the Public Services Reform (Scotland) Act 2010
  • Save Time — How long would it take you to create and update 1600+ pages of guidance?
  • Documents are fully customised to you as required by the Care Inspectorate

The QCS Scottish Social Care Management System is a comprehensive solution for achieving compliance with Scotland’s health and social care regulator, Social Care and Social Work Improvement Scotland (SCSWIS), otherwise known as the Care Inspectorate.

Our innovative, easy to use compliance tool enables you to run your care business as effectively and efficiently as possible, freeing up time and resources otherwise spent on admin and paperwork so care managers to concentrate on what they do best – putting service clients first.

View the System

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Access Right

    Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Ongoing Support and Guidance for Adult Social Care in Scotland

  1. Simple to use

    online interface for all care home activity in Scotland

  2. Fully comprehensive approach

    1600+ pages with 300+ easy to follow policies and procedures, available in Word and PDF

  3. Ring bound printed manuals

    for operational usage updated in line with any changes to Care Inspectorate requirements every month

  4. Monthly paper updates

    keep your manuals compliance-ready and ensure care home staff have access to the latest information

  5. Upload your own documents

    to supplement the system for an even more comprehensive and personalised adult social care compliance tool

  6. Online customisation

    lets you change any of the up to 130+ fields that are customised to your care home

  7. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS Text messages for urgent adult social care system updates

  8. Reading Lists

    Lets you thoroughly prepare your care home for CQC inspections

  9. Supports Care Inspectorate Registration

    Get over the first hurdle of the Public Services Reform (Scotland) Act 2010

  10. Supports QA

    Meets the Care Inspectorate Definition of Quality Assurance for on-going compliance

  11. Fully customised paperwork

    as required by the Care Inspectorate documents are specific to your organisation and not generic

  12. Stay up to date

    Keep in step with all the Care Inspectorate and legislative changes

  13. Peace of mind

    Know you are compliant and that we keep you up to date

Meeting the challenges of SCSWIS

The Care Inspectorate provide assurance and protection for people who use care, social work and child protection services in Scotland. Meeting the National Care Standards and the regulatory framework of the Care Inspectorate requires that health and social care providers are carrying out services that are of the highest quality.

Achieving compliance with the Public Services Reform Scotland Act 2010 , the National Care Standards and all updates issued by the Scottish Care Commission is a daunting task for the busy care manager. QCS is the leading management system that relieves the compliance burden headache so that you can concentrate on delivering excellence in care.

By adding QCS software to your care management toolkit, policy compliance will be easily managed and maintained with every document accessible and updatable with the latest SCSWIS policies – 24/7.

Ongoing SCSWIS Compliance Support

SCSWIS inspectors can visit your social care service at any time, any day and not necessarily with advance notice, so having the QCS on your side will help you be prepared for SCSWIS inspections by managing your compliance policy documentation safety, securely and compliant with the latest policy updates.

Key system policies for Scottish social care include detailed care plans, admission risk assessments and safeguarding arrangements. The protocols around daily living have special regard for the dignity and human rights of the service user and our system offers the flexibility for you to upload your key internal documents to your live online account, allowing you to maintain everything complying with these protocols in one place.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • A robust and complete system

    the policies cover every aspect of the care industry, and i would not hesitate in recomending C.Q.S to anybody.I rate this organisations care documents as excellent 5 star Connie Reilly
  • Personal Opinion Of QCS.

    My experience with QCS very good ; their customer services are excellent, one gets attended to promptly and things are explained better for one to understand what they want from you, they are always there for one at any time to render help.God bless them. Eunice Fabiyi(mrs)
  • Staff follow up on queries and action quickly.

    Staff are responsive and thorough. Like the way they get back to you and discuss areas of concern. There is a lot of paperwork so still working my way through it. BERNADETTE

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Standard Plan Full Payment (+VAT) Premium Compliance Plan 12 simple monthly payments including VAT

Got a question? Call us now:

Got a question? Call us now
0333 405 33 33

Latest Expert Opinions

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Registration and Inspection Specialist

I couldn’t quite believe what I saw. I turned to the person next to me. Did you see that? Did you...

16th February 2017

Termination due to Twitter posts

Julie Duane

Napthens LLP – Employment Law Advocate

Many of us take the view that 2017 is a new year with a fresh start, and that all the...

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