Policies and Procedures for Supported Living

A CQC Compliance Management System Designed for Supported Living

  • Supports your CQC Compliance under The Health and Social Care Act 2008
  • Fully customised to your supported living as required by the CQC
  • Save Time — How long would it take you to create and update 1,430+ pages of supported living guidance?

The QCS Supported Living Management System enables service providers to address the compliance issues that are attached to this important area of social care. There are a number of significant aspects that invite risk. In supported living settings, controlling care, medicalisation and susceptibility to abuse are all significant risk factors that complicate delivery and impact the quality of services.

View the System

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Mock Inspection Toolkit

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Access Right

    Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Benefits of the QCS Supported Living Management System

  1. Up to 1,430 pages

    with 375+ easy to follow supported living policies and procedures, available in Word and PDF

  2. Mock Inspection Toolkit

    Lets you thoroughly prepare your home care agency for CQC inspections

  3. Ring bound printed manuals

    for operational usage updated in line with any changes to supported living regulations

  4. Monthly paper updates

    keep your manuals compliance-ready and ensure staff have access to latest information

  5. Meets the 5 Key Questions & Key Lines of Enquiry

    System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for urgent care updates

  6. Upload your own documents

    to supplement the system for an even more comprehensive and personalised adult social care compliance tool

  7. Online customisation

    lets you change any of the up to 130+ fields that are customised to your business

  8. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates

  9. Reading Lists

    Lets you thoroughly prepare your care home for CQC inspections

  10. Supports QA

    Meets the CQC Definition of Quality Assurance for on-going compliance

  11. Supports CQC Registration

    or supported living agencies as required by The Health and Social Care Act 2008

  12. Continuing Professional Development

    Supports supported living staff training and CPD

  13. Manage Service Users

    with 200+ easy to follow adult social care policies and procedures, available in Word and PDF

  14. Risk Assessments

    for operational usage updated in line with any changes to adult social care regulations every month

Saves Time

How long would it take you to create and update 1,430 pages of supported living guidance?

Robust management system for supported living that reduces risks while normalising living

The QCS system is a complete solution for ensuring providers of supported living services are able to meet the CQC’s compliance obligations. Beyond merely meeting the needs of service users, QCS locks in the objective of normalising living.

Supported living is a continual round the clock undertaking. Management contact time is generally only possible for 10-15% of this. The QCS Supported Living Management System provides the ability for management oversight of the supported living service over the entirety of the 168 hour week.

The system contains guidelines for care and support practice, written by experts and kept up to date. All policies and procedures are available 24/7 and the system’s excellent record keeping formats promote full awareness of compliance accountability requirements.

The system contents are distributed using online and printed resources and the contents available at any given time are always up to date. This approach supports staff training and improves general communications. Key documents within the supported living management system include care plans; service user and staff handbooks and forms for risk assessments and managing health and safety and medications.

The QCS Supported Living Management System adopts service user life history as the basis for designing support care plans. It also promotes a person centred, supportive and empowering culture and enshrines a focus on protecting service user by supporting an organisation-wide culture of eliminating mistreatment.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • QCS is one of the most user friendly sites I have ever used!

    QCS helps our business in so many ways. We have found their policies and procedures to always be up to date and the information we get from the site is easy to find.All information is simple to understand and if we ever get a problem or have a question, someone helpful is always just a phone call away.Truly a Quality service. Phil Loving
  • Personal Opinion Of QCS.

    My experience with QCS very good ; their customer services are excellent, one gets attended to promptly and things are explained better for one to understand what they want from you, they are always there for one at any time to render help.God bless them. Eunice Fabiyi(mrs)
  • Service provided by QCS

    We started with 1 care home and within a very short period have QCS systems in 3 homes. The system itself is excellent but the follow up service provided by their staff is superb I would highly recommend any one in the industry to try QCS. Sailesh

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Standard Plan Full Payment (+VAT) Premium Compliance Plan 12 simple monthly payments including VAT
£1,995£199.50

Got a question? Call us now:

Got a question? Call us now
0333 405 33 33

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