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Dealing with FGM

November 1, 2015
About Female Genital Mutilation (FGM) Female Genital Mutilation (FGM) is not new, but awareness of it has significantly increased over the last few years. FGM comprises all procedures involving partial…
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Help the Homeless – Outstanding Care

October 25, 2015
An Outstanding Service The healthcare of vulnerable people is one of the CQC’s areas of concerns. A survey by Homeless Link survey showed 90% of homeless people are registered with…
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CQC Inspections & How to Achieve Outstanding

October 16, 2015
Communication – On the day of the inspection At a conference last week I was fortunate to listen to a presentation from a couple of CQC inspectors who had come…
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Be Inspired – Take time out to motivate and establish good practice!

October 11, 2015
Take time out This week I am attending a local Practice Managers conference. Whilst initially I had the usual thought that I really couldn’t afford the time to take two…
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Are CQC Inspections Getting Tougher?

September 28, 2015
Almost a third of recent inspections ‘Requires improvement’ I’ve been looking at some recent CQC reports and it seems that the CQC inspection teams aren’t pulling any punches when it…
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GPs – How can you reduce complaints?

September 14, 2015
In one of my blogs back in June I discussed practices submitting their annual complaints data return for complaints received in the previous year. We’re now already halfway through this…
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Primary Care Scrutiny under the Five Year Forward View – Part 3: Funding & Commissioning

September 5, 2015
The House of Commons health committee recently launched an inquiry into primary care which includes scrutiny of GP pay and workload. The inquiry, which launched at the end of July,…
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Sunshine Rule – Anything to declare?

August 24, 2015
The Health Secretary, Jeremy Hunt, has today announced that all NHS organisations will have to declare all gifts and hospitality staff receive from drug companies or face unlimited prosecution, and…
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