Archive

The introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about how your patients perceive your practice, the question you now…

For many years dental nurses with an ambition to play an extended role in patient care, have enrolled onto courses to develop their knowledge and skills so that they can…

Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the…

In my experience, the statement ‘But, why does it have to be me?’ –  is the most frequently asked question by those considering formally raising a concern about a fellow…

Over the past three years the continuously changing nature of care quality compliance has become clearer to Registered Providers and Managers across the UK. At first many thought that to…

Your practice polices are working documents and should be organised so that they can influence the running of the practice. I am frequently asked, “What’s the best way to organise…

Dentist Environment In a dentist environment, personal protective equipment (PPE) will need to be worn by personnel to ensure that they are protected from the biological hazards that they could…

Every person at some stage in their lives will have entered a dentist practice. Most people will see the dentist on a regular basis to ensure a planned preventative dental…