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Patient Partnerships
February 6, 2014
At last there is a growing movement in healthcare, in general, to rely less on goals and targets as a way of measuring success and to start asking about the…
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GDC – Who is Whiter than White?
January 29, 2014
It was recently announced that The General Dental Council (GDC) has successfully prosecuted another non-registrant for unlawfully practising dentistry, namely tooth whitening. On 20 December 2013 Hayley Wilding was found…
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Walls Have Ears!
January 22, 2014
Most of you won’t remember the old war-time poster that stated (under a wall sprouting an ear) ‘WARNING – Walls Have Ears – be careful what you say!’ Obviously, this…
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Sshhh – listen …………
January 16, 2014
The new GDC Standards state for the first time that we ‘must’ listen to our patients. As well as listening, we should be actively encouraging communication. Successful communication is the…
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Are we ‘Unfit for Purpose’?
January 10, 2014
For anyone unaware, more than 100 family dentists have signed a letter to the Telegraph which accuses Ministers of hiding the “rotten truth” about the “compromised and mismanaged” system of…
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Patients need a Plan
January 2, 2014
As Colonel ‘Hannibal’ Smith said “I love it when a plan comes together”. For this to happen, one needs a plan in the first place! If we were going to…
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New Year Resolutions
December 27, 2013
Here we go again! At the beginning of 2013, my resolutions remained intact for at least a week which I actually thought was pretty good going. I stayed off sticky…
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All I Want for Christmas is my Two Front Teeth
December 19, 2013
Dentists have heard it before! Every year, at this same time, patients appear with a strange affliction. You all know where I`m going with this. Typically, it starts with us…
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