Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Glenys Bridges – QCS Expert Dental Contributor

01st March 2016

Do you have an effective customer care strategy?

Glenys Bridges

The introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about...

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19th January 2016

Working with Extended Duties for Dental Nurses

Glenys Bridges

For many years dental nurses with an ambition to play an extended role in patient care, have enrolled onto courses...

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01st December 2015

Person Centred Care

Glenys Bridges

CQC Regulation (9) is concerned about the Patient-Centred nature of care provision. Whilst it’s difficult to argue that dental treatment...

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24th November 2015

The Practice Christmas Party – Eat, Drink and Be Merry?

Glenys Bridges

Now is the season to be merry, the Christmas party is a great way to boost morale by rewarding staff...

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18th November 2015

Keep Consent Requirements in Focus

Glenys Bridges

Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the...

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11th November 2015

Are Your Staff Meetings in a Rut?

Glenys Bridges

Do you see a worthwhile return on the time invested in your team meetings? Nowadays regulatory requirements mean that team...

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04th November 2015

Fulfilling Continuous Professional Development

Glenys Bridges

Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members....

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28th October 2015

Exposure to Radiation – Is your dental practice safe?

Glenys Bridges

The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the...

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20th October 2015

360 Degree Appraisals

Glenys Bridges

Opening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least...

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03rd October 2015

Organisation of your Dental Policies and Procedures

Glenys Bridges

Your practice polices are working documents and should be organised so that they can influence the running of the practice. I...

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