Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Rosie Robinson

31st October 2014

It’s Cold Outside

Rosie Robinson Domiciliary Care Specialist

There was news in our office this week that failed to surprise me. After a four month long recruitment process,...

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24th October 2014

Honesty is the best policy

Rosie Robinson Domiciliary Care Specialist

Last week we heard the sad news that the beautiful, self-effacing and gracious Lynda Bellingham had passed away after a...

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17th October 2014

A sensible (wo)man knows you can’t please everybody

Rosie Robinson Domiciliary Care Specialist

In my job I like to keep people happy. I like to have satisfied customers. But I am realistic enough...

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10th October 2014

It’s good to talk

Rosie Robinson Domiciliary Care Specialist

I managed to escape the office for a couple of hours this week to chair a service users’ forum. The...

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03rd October 2014

Liars? Do not Apply Within

Rosie Robinson Domiciliary Care Specialist

Tough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they...

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19th September 2014

If Carling made jobs, this would be it

Rosie Robinson Domiciliary Care Specialist

I spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was...

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12th September 2014

The Very Expensive Cost of Running a Quality Service

Rosie Robinson Domiciliary Care Specialist

These days I seem to have taken on the persona of Victor Meldrew. I catch myself moaning and despite my...

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08th September 2014

Complex Care Cases Contribute to Hospital Delays

Rosie Robinson Domiciliary Care Specialist

Over the years, Homecare Providers have seen a continuous rise in the needs of our Service Users. The number of people...

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29th August 2014

Risky Business

Rosie Robinson Domiciliary Care Specialist

I can almost hear the audible sigh of relief from care providers as the summer holidays draw to a close....

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01st August 2014

CQC Inspections. Consistent. Fair. Transparent. So Why the Lack of an Appeal Process?

Rosie Robinson Domiciliary Care Specialist

After a fairly stressful CQC inspection, I wanted to challenge a judgement on my soon-to-be published report. I began searching...

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