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Risky Business
August 29, 2014
I can almost hear the audible sigh of relief from care providers as the summer holidays draw to a close. Getting through each summer period unscathed is surely a miracle…
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CQC Inspections. Consistent. Fair. Transparent. So Why the Lack of an Appeal Process?
August 1, 2014
After a fairly stressful CQC inspection, I wanted to challenge a judgement on my soon-to-be published report. I began searching the internet to find information on the CQCs appeal process…
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Whistleblowing Matters
July 25, 2014
At our last CQC inspection a colleague of mine was interviewed by the inspector. The inspector asked her what she would do if I (as her Manager) attended work drunk.…
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Effective Reablement Within Homecare
July 4, 2014
On the 22nd July, Skills for Care and the College of Occupational Therapists are hosting a conference entitled “Getting the best from your reablement service”. I know many providers are…
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You Get What You Pay For (Unless It’s Homecare)
June 30, 2014
This week I had the wonderful opportunity to escape the office and spend some time with friends who know the sector inside out. Having the chance to step away from…
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The Heat Is On
June 20, 2014
When you need more than sunblock to cope with the effects of summer This weekend the summer solstice is set to take place, marking the first day of the summer…
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Missing Persons
June 13, 2014
This week I answered the phone to one of our (relatively new) carers advising me that they had arrived at the home of their Service User and the gentleman –…
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Conveyor Belt Care
June 9, 2014
Dignified care is human – not task – led 15 minute homecare calls are back in the media spotlight once again after Ed Miliband stated that his Labour Government would…
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