Policies and Procedures for Care & Nursing Homes

Welsh Social Care Management System

  • Supports CSSIW Registration – Get over the first hurdle of The Care Standards Act 2000
  • Saves Time — How long would it take you to create and update 1900+ pages of guidance?
  • Our documents are fully customised to you as required by the CSSIW

The QCS Welsh Social Care Management System has been designed to meet the compliance requirements of adult social care organisations in an ever-changing regulatory landscape led by the Care and Social Services Inspectorate Wales (CSSIW).

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Access Right

    Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Ongoing Support and Guidance for Adult Social Care in Wales

  1. Simple to use

    online interface for all care home activity in Wales

  2. Fully comprehensive approach

    Up to 1900+ pages with 300+ easy to follow dental policies and procedures, available in Word and PDF

  3. Ring bound printed manuals

    for operational usage updated in line with any changes to CSSIW requirements every month

  4. Upload your own documents

    to supplement the system for an even more comprehensive and personalised adult social care compliance tool

  5. Online customisation

    lets you change any of the up to 130+ fields that are customised to your care home

  6. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS Text messages for urgent adult social care system updates

  7. Supports CSSIW Registration

    Get over the first hurdle of The Care Standards Act 2000

  8. Supports QA

    Meets the CSSIW Definition of Quality Assurance for on-going compliance

  9. Fully customised paperwork

    Our documents are fully customised to you as required by the CSSIW

  10. Helps with staff training

    and Continuing Professional Development (CPD)

  11. Stay up to date

    Keep in step with all the CSSIW and legislative changes

  12. Peace of mind

    Know you are compliant and that we keep you up to date

Time saver

Keep in step with all the CSSIW and legislative changes

Welsh Social Care Management System

The needs of adults in social care can often be acute and the CSSIW inspects and regulates the administration of that care in a variety of settings.  Providing a service which fulfils the obligation of acceptable standards of care for service users is one that is enshrined in The Care Standards Act 2000 and monitored by the CSSIW.

Demands on service providers can be challenging, not least of which, is meeting the regulatory framework set out by the CSSIW.  Our full care management system, no matter what the care setting, meets those challenges head on by providing all the key processes and policies which must be in place for a care business to legally fulfil its duty of care, whether providing effective care plans, risk assessments or service user related material like guides and contracts.  We’ve even translated an entire service user handbook into Welsh, to help you put the needs of the service user first and to demonstrate to the CSSIW just how focused on care your organisation is proving to be.

All of your compliance needs have been met with our comprehensive library of policies and procedures that are accessible both online and in paper format, with constant reference to mandatory CSSIW action points.  They are regularly updated by our panel of expert of contributors, with all changes made available online and sent in the mail in paper format.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • Wouldn't be without it.

    From the beginning staff were extremely helpful, helped me with my CQC registration. Would have been lost without them. Michelle
  • Exceeds all expectations!

    I find QCS is an outstandingly professional and informative company with friendly staff always ready to help. It is an excellent website which is very easy to use and I can always find what I need. For example the options provided such as, "highlight changes", "recent updates", "download PDF or Word" are very convenient. Thank you very much for your services. Anna
  • Very straight forward, easy to read, great system!

    I`ve only started to use QCS and i already can`t get enough. Its very easy to follow and read, website designed the way people can find everything they need quicker. Customer support service is great too. Olga

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Standard Plan Full Payment (+VAT) Premium Compliance Plan 12 simple monthly payments including VAT

Got a question? Call us now:

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0333 405 33 33

Latest Expert Opinions

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I couldn’t quite believe what I saw. I turned to the person next to me. Did you see that? Did you...

16th February 2017

Termination due to Twitter posts

Julie Duane

Napthens LLP – Employment Law Advocate

Many of us take the view that 2017 is a new year with a fresh start, and that all the...

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