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Accessible Information Flag

According to the latest Healthwatch Survey, one in five people polled said they struggle to understand most of the information given by services.

Clear information is important to help the people you support make decisions about their health and care. As a care provider you need to comply with the Accessible Information Standard.

This gives disabled people and people with sensory loss the legal right to get health and social care information they can understand and communications support if needed.

To help you, we have created an ‘Accessible Information Flag’ that allows people who use your services to alert you to their preferred methods of communication, and to evidence that you are complying with the Accessible Information Standard.

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According to the latest Healthwatch Survey, one in five people polled said they struggle to understand most of the information given by services.

Clear information is important to help the people you support make decisions about their health and care. As a care provider you need to comply with the Accessible Information Standard.

This gives disabled people and people with sensory loss the legal right to get health and social care information they can understand and communications support if needed.

To help you, we have created an ‘Accessible Information Flag’ that allows people who use your services to alert you to their preferred methods of communication, and to evidence that you are complying with the Accessible Information Standard.

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 9 Person Centred Care