Can you advise me on how to implement a service improvement plan for my care home? | QCS

Hi Senga, can you advise me on how to implement a service improvement plan for my care home?

The Care Inspectorate said we should have one to demonstrate we have a plan to review and improve our service.

 

Senga Currie
Answered by Senga Currie

Hello Lisa,

 

If you are a customer of QCS you can use the template Service Improvement Plan in policy SMI09 Mock Inspection Leadership.

 

If not you can refer to this document the Care Inspectorate released, you can access this here. I hope this helps you.

 

Senga

About Senga Currie

Senga has been a registered mental nurse and registered general nurse for 38 years, working in various areas within the NHS, community nursing, the field of addictions and the private sector.

Since 1998 she has been working with care homes, starting as a nursing sister and moving into roles of home manager, regional manager, care services manager and regulation manager. Read more

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