Ask Senga 
Senga will try to answer as many of your Scottish Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
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Senga Currie is Head of Care Development (Scotland) at QCS, she possesses a strong command of the issues facing the care sector informed by her long career as a registered mental nurse and registered general nurse for 38 years, working in various areas within the NHS, community nursing, the field of addictions and the private sector. With 21 years of experience working with care homes, starting as a nursing sister and moving into roles of home manager, regional manager, care services manager and regulation manager.
Senga will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Senga cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the Care Inspectorate Scotland.
Latest Questions
Do you offer support in the care inspectorate registration process or just in the running of the service?
Hi Senga,
Do you offer support in the care inspectorate registration process or just in the running of the service
What is a SSSC?
What is SSSC?
Hi Senga, I am employed privately to take care of a gentleman in his own home. The money is paid through SDS by the local council. I have been told I have to register for the SSSC. Is this correct? I was led to believe I didn’t because it was through SDS. But also because of the part time hours I work, (17.5pw) that it would qualify me for a Student something or other. I’m 64 by the way. Could you clarify this for me?? Register or not to register?
Hi Senga, I am employed privately to take care of a gentleman in his own home. The money is paid through SDS by the local council. I have been told I have to register for the SSSC. Is this correct? I was led to believe I didn’t because it was through SDS. But also because of the part-time hours I work, (17.5pw) that it would qualify me for a Student something or other. I’m 64 by the way. Could you clarify this for me?? Register or not to register? Thanks
I want to start my own care agency, would you please point me in the right direction in terms of registration and compliance
I want to start my own care agency, would you please point me in the right direction in terms of registration and compliance
One of our service users refuses to take her medication. We put it in chocolates as her relative told us this is how she took it. At our inspection the service was given a requirement saying it is covert medication. Can you advise?
Hi Senga,
One of our service users refuses to take her medication. We put it in chocolates as her relative told us this is how she took it.
At our inspection the service was given a requirement saying it is covert medication. Can you advise?
We received a complaint at our service and the person was not happy with the outcome after the investigation and threatened to go to the Care Inspectorate. Will this mean they will come out and investigate and drop our grades?
Hi Senga,
We received a complaint at our service and the person was not happy with the outcome after the investigation and threatened to go to the Care Inspectorate. Will this mean they will come out and investigate and drop our grades?
Do I need to register with the Care Inspectorate when opening a day care in an annex of our care home?
Dear Senga,
I am thinking of opening a day care in an annex of our care home as there are no such services in our area. Will I have to ask the Care Inspectorate, or can I arrange this myself, I was told by a colleague the Care Inspectorate would need to know.
Can you give me some advice on Self Directed Support?
Hi Senga, can you give me some advice on Self Directed Support please? I am unsure what it means for the people in our care.
What are Open Badges?
Dear Senga, I have heard of Open Badges can you tell me about them as I would like to expand my learning.
Can you advise me on what incidents I must report to the Care Inspectorate?
Hi Senga,
Can you advise me on what incidents I must report to the Care Inspectorate please?
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