Senga will try to answer as many of your Scottish Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
- Ask Senga
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Senga Currie is Head of Care Development (Scotland) at QCS, she possesses a strong command of the issues facing the care sector informed by her long career as a registered mental nurse and registered general nurse for 38 years, working in various areas within the NHS, community nursing, the field of addictions and the private sector. With 21 years of experience working with care homes, starting as a nursing sister and moving into roles of home manager, regional manager, care services manager and regulation manager.
Senga will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Senga cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the Care Inspectorate Scotland.
How can the SBAR method be used to assist with communication?
Hi Senga, I have recently started in a senior position and a colleague told me I should use the SBAR method when communicating with teams and external professionals. I didn’t want to ask her to explain, do you know what this is?
I work in Care at Home and I have been told that I must be registered with SSSC by end of the year, is this correct?
I work in Care at Home and I have been told that I must be registered with SSSC by end of the year, is this correct? I thought I had until next year to register.
I work in care at home and noticed there was a camera recording my visit in a new client’s home, is this allowed?
I work in care at home and last week I noticed there was a camera recording my visit in a new client’s home. It made me feel very uncomfortable, can people record me?
I am keen to help people with incontinence problems, do you have any advice?
We, at our care home have toileting rounds where we help residents to the toilet and change people’s incontinence pads. I am keen to help people with incontinence problems do you have any advice?
I have been asked by the Care Inspectorate to do a development plan for my service and I am unsure where to start?
I wonder if you can advise me please? The Care Inspectorate have asked me to do a development plan for my service and I have never done this before and I am unsure of where to start, I operate a Care at Home service, do you know of one or can you advise please?
When will the new framework for Care at Home be released?
I work in Care at Home and we are eagerly awaiting the new framework which has already been released for care homes. Do you have any idea when this will be released as we are keen to get on board and become familiar?
I recently had an inspection and was advised to improve pureed diets, can you advise on this?
I recently had an inspection and was advised to improve pureed diets but my chef although good has no experience of pureed diets prior to coming to the care home to work as he previously worked in a hotel.
What communication methods would you suggest when informing service users of the new Health and Social Care Standards?
It was recommended at a recent inspection that I support service users and their families to be aware of the new Health and Social Care Standards. I have put up a poster, but can you advise of others communication methods I can use to inform all?
I currently work in a Care Home but I am considering moving to Care at Home, is it different from a Care Home?
I currently work in a care home, but I am considering moving to Care at Home as the idea of looking after people in their own homes really appeals to me. Is it different from a care home? Any advice would be grateful
Why do I have to submit an annual return?
Hi Senga, I am unclear as to why I must submit an annual return
I find it time consuming and wonder why we are asked for this information. Do you know why?