Ask Senga Scotland

Senga will try to answer as many of your Scottish Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Senga Currie is Head of Care Development (Scotland) at QCS, she possesses a strong command of the issues facing the care sector informed by her long career as a registered mental nurse and registered general nurse for 38 years, working in various areas within the NHS, community nursing, the field of addictions and the private sector. With 21 years of experience working with care homes, starting as a nursing sister and moving into roles of home manager, regional manager, care services manager and regulation manager.

Senga will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Senga cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the Care Inspectorate Scotland.








Latest Questions

I am a new manager and have to deliver training on the Health and Social Care Standards, can you advise on how this should be done?

Hello Senga, I know the National Care Standards have changed and these have been replaced with Health and Social Care Standards. I am a recently appointed Deputy Nursing Manager and part of my role is to participate in delivering training. I have never done this before, and I am extremely nervous. I must deliver a workshop on the Health and Social Care Standards to new employees at their induction. Whilst I know of them, I don’t know how to start delivering a workshop.

Can you help me please, it is putting me off my new job as I am so nervous?

  Hello Donna,   Congratulations and well done on your new post. I fully understand your anxiety, I remember this situation very well indeed, excited about the new role but anxious about certain...

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How can incentivise my staff?

Hello Senga, I would like to ask your opinion; we have an incentive scheme at our work ranging from monthly gift cards to twice yearly mini breaks for staff members and their kids to Flamingo Land. It seems to be very much appreciated by our staff as they can take their kids and they are all happy and safe. Do you have any other incentive schemes you would recommend for staff?

 

Hello Liz,   Thank you for your message, I’m very happy to hear your employer demonstrates appreciation and rewards their staff. Staff are any company’s greatest asset and are the face of...

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How do I register my service with the Care Inspectorate?

Hi Senga, how do I register my service with the Care Inspectorate? What do I need to do?

  Hi L,   Throughout your registration you must continuously meet the requirements of The Public Services Reform (Scotland) Act 2010   The Social Care and Social Work Improvement Scotland (Registration) Regulations 2011 (SSI...

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What can I use to help assess how many staff are required?

Hi Senga, can you help me, what can I use to help assess how many staff are required?

  Hi J,   This is a question I often get asked. The number of staff required obviously depends on the type of services you are delivering , the skills and experiences of...

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My service user now requires pureed food as she is having difficulty swallowing, she is not eating, can you advise on how I can help her. I work in a care home?

Hi Senga, one of my service users now requires pureed food as she is having difficulty swallowing. It is not very attractive and she is not eating, I am worried. Can you advise me on how I can help her?

 

  Hi M,   Yes of course, this happens sometimes after a stroke or other illness which can affect the swallowing reflex.   Instead of the food going into the stomach it can go into...

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Can you tell me about the Duty of Candour and what this means for my service?

Hi Senga, can you tell me about the Duty of Candour and what does this mean for my service?

  Hi D,   The Duty of Candour affects all health, social work and care services except childminders. It means that services must take specific steps to carry out their duty of candour...

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I am a new manager and would like to know what training is available to support Health and Social Care staff?

Hi Senga, I am a new manager of a care home; I am trying to ensure all staff are trained in various areas. I am unsure on how I am going to get all the necessary training within the budgetary restraints. Can you advise of any free training?

  Hello J,   Your first post as a home manager can be daunting indeed and the new responsibilities of managing a budget can be baffling. Firstly, ask other peers for help and...

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