Ask Sheila

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

As a care worker, what would you do if you visit a service user and there is no care plan?

Hi Sheila, as a care worker, what would you do if you visit a service user and there is no care plan?

 

Dear E,

 

Thank you for your question.

 

I presume that you are working for an agency of some sort and not working directly for the service user.

 

As an employee of an agency you should take this directly to the Manager of the service.

 

You should not be working somewhere if you do not have all the information you need to provide care safely.

 

Best wishes

 

Sheila

 


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.






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