Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

08th February 2018

Can I be the Responsible Individual as well as the Registered Manager?

Dear Sheila,

I am the 'Responsible Individual' for a Domiciliary Care Agency. Our Registered Manager is having to give up the post for the time being. My question is whether I am able to take on both roles and titles whilst a new Registered Manager is being recruited? If so what are the processes in informing CQC?  I would be most grateful for your advice and help.


Dear N,


Thank you for your question.


This is fairly straightforward.


You will need to inform the CQC that your manager has left and you can do this one in of two ways, either by using the CQC notification form which can be found by clicking on the link below or, if you have a Provider Portal, you can notify them via the Portal.


You will need to use another of these forms to inform the CQC that you will be the Acting Manager while you recruit a new manager and you will need to amend your Statement of Purpose. You must notify the CQC within 28 days of these changes.


Best wishes,



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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