Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

17th March 2016

Care Providers Legal Obligations for Injuries on Premises

If a person is injured in a care provider's premises, what are the legal obligations of the care provider towards that person?

Dear Raj,

The Health and Safety Executive have published a guidance document specifically about Health and Safety in a Care Setting:

Health and safety in care homes  HSG220

You can find this guidance document at

This is a comprehensive guide to Health and Safety in a care setting and is sensitive to the fact that care homes are the individual service user’s own home.

The guidance specifically refers to visitors and your responsibilities and your responsibilities for instance at 2.3.

My advice to you would be to download this guidance document (if you haven’t done that already) and to work through the guidance to make sure that your Health and Safety Policies and Procedures meet the most up to date requirements.

With best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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