Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

18th August 2015

Correct staffing levels

I'm working in care home which has residential and dementia residents. We have 22 residents. 9 of which are 2 carer requirements. What is the correct staffing levels please?

Dear Debbie,

Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 concerns staffing and this is what Registered Managers have to comply with. There is no set framework in which to set staffing levels.

The Manager needs to assess the needs of each individual service user and set the staffing levels accordingly. When there is an inspection if the inspector believes there is not enough staff on duty the Manager will need to be able to demonstrate how they have made the calculation.

More information on Regulation 18 (Staffing) can be found on the CQC website, here.

Best wishes,

*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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