Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

20th April 2016

CQC Guidelines on Residents Daily Routine

Does the CQC have any formal guidelines about the time that residents may be woken up, washed and dressed in the morning please?

Dear Jane,

Thank you for your question, it is an extremely important question because it is at the heart of delivering a personalised service.

There are no guidelines as such but the views and requests of the resident or their family must be at the heart of the decisions.

I used to own care homes in the 1980s and my residents would either have their breakfast in bed or in their room after they had washed their hands and face.

After they had had their breakfast then washing, bathing and dressing would begin.

Because people woke up at different times and had their breakfast at different times they would want to bath, wash or dress at different times too.

Some people get up very early so they would want to have a bath or a wash earlier than people who woke later. This takes a great deal of the pressure off having everyone getting up at the same time or having breakfast at the same time.

There is absolutely no excuse for services where people are woken and got up very early for the convenience of the staff.

I hope this is helpful.

Best wishes.




*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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