Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

CQC’s KLOE’s

What do the KLOE's stand for?

Dear Elizabeth,

KLOE stands for Key Lines of Enquiry.

They are the prompts and potential sources of evidence that inspectors use when inspecting a registered service.

You can find more information here:

http://www.cqc.org.uk/content/what-changes-have-been-made-key-lines-enquiry-and-how-might-affect-rating

You can find the KLOE themselves at:

For home care services:

http://www.cqc.org.uk/sites/default/files/20140924_asc_community_services_kloe_prompts_and_sources_of_evidence_column_final_v1-0.pdf

For care home service:

http://www.cqc.org.uk/sites/default/files/20140924_asc_residential_kloe_prompts_and_sources_of_evidence_column_final_v1-0.pdf

Best wishes,

Sheila

 


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.







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