Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

24th June 2020

Do I need to be accredited to provide my Care Certificate training to staff?

I own a Domiciliary care agency and I am also the Manager. I wanted to ask, in regards with Care Certificate training, if I would want to deliver the training myself, would I need to be accredited to do so? Especially during the COVID, training providers are closed and are doing e-learning which I don’t feel content with.

Thank you for your email. Training during COVID is a hot topic, particularly for domiciliary care.  Registered managers are responsible for signing off the Care Certificate, an RM must be confident that the new worker is competent in their job role. Employers can choose how the Care Certificate is delivered and assessed for example; in-house or by working with an external training provider. Employers must also be confident that the Care Certificate assessor/trainer is occupationally competent in the standard(s) they are assessing or delivering. To delegate assessment responsibilities ( or if it is you delivering the training) you should ask yourself:

  • Do they you have a thorough understanding and direct experience in what they are assessing?
  • Are they/ you confident and competent in the skills required to assess in the workplace? (Remember they/you do not need a formal assessor qualification but some training about the principles of work-based assessment to a certain standard is recommended.)

I understand your concerns about training being fully e-learning and by using this approach you lose the ability to fully check the understanding and level of engagement of your learners. If you want to have a more blended approach you could consider doing some interactive sessions using Microsoft teams ( free if you have an NHS email address), Whatsapp or Zoom. This way you can share the learning materials online but also have better interaction. There are some great resources on Skills for Care Website that you may find useful. I hope this helps.


*All information is correct at the time of publishing.


About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE from National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.







Join over 120,000 users already using the QCS Management System!
Start Free Trial
Back to Top