Ask Sheila

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Duty of Candour Regulations

I was at a meeting of providers last week and there seemed to be a lot of concern about the new Duty of Candour regulations. Should I be concerned? - Celia

Dear Celia,

The Duty of Candour Regulations are certainly very different to anything the sector has seen before. It is important to keep in mind that the Duty of Candour regulations are being introduced as a direct result of failures in the Health Service and Adult Social Care has been included as part of that agenda.

If you are a subscriber to the QCS system and therefore you will have the Policy and Procedure that has been issued by QCS.

This is an excellent Policy and Procedure and spells out exactly what you need to do to comply.

The key points as you will see are:

If you are concerned about the impact this could have on you then you might want to take advice from your insurers about how you should handle the detail.

Best wishes,

Sheila Scott


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.






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