Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

09th November 2016

Opposite genders in care?

I work as a carer in the community. I would like to know, are male care workers allowed to provide personal care to a female service user?

Many thanks

Dear Glynis,


Thank you for your question which is often asked.


It is important that this question is considered at the assessment of need and any decisions are part of the care plan.


This is a matter of consent too, either by the service user or their representative.


The senior management team will have normally carried out the assessment and will be part of the preparation of the care plan.


The decision must be properly recorded in the care plan and the agency would normally have a policy about this and the policy should be complied with.


Although this can be a complex question, the process for making the decision should be straightforward and the service users wishes should always be respected.


Best wishes.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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