Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

GP: Duty of Care towards non-patients

What immediate action should one take when the receptionist informed the practice nurse that an elderly lady who is not a patient of the surgery has collapsed on the pavement in front of the the GP surgery, who required medical action?

Apart from calling for an ambulance, should the clinic bring the lady in and start resuscitation?

 

Hello,

I was pleased to be able to ask QCS's GP practice expert contributor Alison Lowerson and this is her response.

Practices have a contractual duty to provide emergency treatment and immediately necessary treatment. There is no definition of immediately necessary treatment in primary medical services contract regulations but is subject to the contractor’s clinical judgement.

As far as Nurses are concerned, the NMC website https://www.nmc.org.uk/standards/code/read-the-code-online/ states; ‘The Code contains the professional standards that registered nurses and midwives must uphold’:

15. Always offer help if an emergency arises in your practice setting or anywhere else.

To achieve this, you must:

15.1 Only act in an emergency within the limits of your knowledge and competence;

15.2 Arrange, wherever possible, for emergency care to be accessed and provided promptly, and;

15.3 Take account of your own safety, the safety of others and the availability of other options for providing care.

I hope this helps.

Best wishes.

Sheila


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.







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