Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

30th October 2017

How Can I Challenge a CQC Rating?

I disagree with the rating score published by the CQC on our recent care home inspection report. We submitted an intention to ask for a review which should be within 5 days of publishing but our submission was a few days later than 5 days. Now the CQC is refusing to deal with the submission due to it being out of their published time frame. What is my option as I do want to challenge their rating?


Dear N,


Thank you for your question.


The CQC's position is quite clear and they do stick to that timescale.


My best advice is that you should consult a specialist solicitor. There are several specialist solicitors and you can email me again for advice if you do not already have a specialist solicitor.


With best wishes,



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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