I disagree with the rating score published by the CQC on our recent care home inspection report. We submitted an intention to ask for a review which should be within 5 days of publishing but our submission was a few days later than 5 days. Now the CQC is refusing to deal with the submission due to it being out of their published time frame. What is my option as I do want to challenge their rating?
Thank you for your question.
The CQC's position is quite clear and they do stick to that timescale.
My best advice is that you should consult a specialist solicitor. There are several specialist solicitors and you can email me again for advice if you do not already have a specialist solicitor.
With best wishes,
What would you like to ask Sheila?
Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.
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