Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

10th July 2020

How do I attract and retain good carers?

How do I attract and retain good carers?

Dear S

Attracting and retaining good carers is essential to delivering high-quality care and support and given that there are approximately 440,000 care workers leave their job every year and there are around 122,000 vacancies at any one time, it is a challenge. Before you start though, I would suggest you do a bit of homework first. Decide what your ideal care worker is. What skills do they need, what availabilities do they need to have? Have a look at your existing workforce, what gaps do you have. You then need to think about what you can offer your carers and it is important to remember while the pay is important, it is not always all about money. Talk to your longest-serving staff and find out what makes them stay with you. When you do find someone, you need to make sure you set them up for success, they know what the job is going to be like, you welcome them to your business, ‘onboard’ them is a phrase that is often used. Support them through the first few weeks and months making sure they have the right values, behaviour and that you’re are a good fit for each other. If you are looking for more detailed help Skills for Care have some excellent resources that can be found here.


*All information is correct at the time of publishing.


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.








Join over 90,000+ users already using the QCS Management System!
Start Free Trial
Back to Top
Latest Updates on Coronavirus