Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

11th June 2020

How do we get care packages from the council?

I own a domiciliary care agency, it's registered with QCS and with CQC, but I don't know how to get care packages from the council. I have written to my local councils regarding my business and interest but to date, nothing has come through.  Can you can sign-post me to an agency that can help?

Thank you for your question. You say you have written to the council and have had no response which must be frustrating for you. I would suggest you speak to the contracts team at the council. They will be responsible for any tendering activity, they also are likely to be responsible for any framework agreements that are published. Councils often use a preferred provider framework that you can apply to go on but the process varies from council to council. COVID-19 will have impacted how councils usually work, but I suggest you go armed with how many staff you have available, their locations, skills, how you will manage to keep them safe and how you can manage staff shortages and any other contingency plans. I hope this helps and best of luck.


*All information is correct at the time of publishing.


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.








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