Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

17th September 2015

Is it mandatory to have a bed maintenance contract?

Hi Sheila,

I hope you are well!

I am working at a nursing home and I would like to ask you if it is mandatory to have a bed maintenance contract? And can you recommend any good companies for this that will come to the Surrey area?

Thanks a lot!


Dear Jay,

It is essential that all the equipment that you use in your nursing home or care home is fit for purpose. I do not know what types of bed you have.

In all instances, I would suggest that in the first instance you should consult the manufacturer for their advice. They may have a service that they can offer.

If it is not possible to consult the manufacturer, then the type of bed that you are using will be relevant. If you google the bed that you have then it should be possible to find the maintenance instructions on the internet.

Once you have that information, you should be able to find someone who can carry out the maintenance regime.

Please contact me if you cannot find that information on the net and let me have the name of the manufacturer.

You should have a maintenance programme with supporting evidence that you have carried it out.

Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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