Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

10th July 2020

Is this a notifiable incident?

A resident in a care home has a spontaneous fracture resulting in surgery. As it was not the result of a fall or incident, is it a notifiable incident?

Dear S

Thank you for your question. Although this was a spontaneous fracture and not as a result of a fall or incident its important you notify CQC via your provider portal. It required a hospital admission and surgery so raise the notification under ‘Serious injury to a person using the service – notification form’. I would also notify your Local Authority Safeguarding team. Make sure you keep detailed notes of what happened, when it happened , who was there, if anyone and any information from the resident too. Before the resident is discharged it may be helpful to understand why it happened so you can have a plan in place to help prevent a similar incident arising again.


*All information is correct at the time of publishing.


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.








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