Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

27th April 2015

More than one 1 to 1 service users

I am a learning partner for adult asc disorders, though often short staffed, should any staff member be left alone with three 1-1 service users for over half an hour?  I felt that the service user's were vulnerable as well as myself? As if any service user chose to leave the room is it not myself that would be held responsible.

Thank you for your question.

You raise a very important point.

It is clear I think, that if you are the only trainer in a room with three vulnerable service users then you are responsible for their well-being at that time.

If you feel vulnerable then you must raise this with your line manager. If the three service users have been assessed as needing 1 : 1 care then clearly there are some serious risks in the situation as you describe it.

Have you discussed this with other colleagues?

You must I think raise your concerns with your line manager or the Registered Manager.

If you cannot resolve this I would be happy to have a private conversation with you because you must be able to protect yourself.

Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.

    Join over 130,000 users already using the QCS Management System!
    Start Free Trial Buy Now
    Back to Top