Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

27th December 2016

Is there a need for advocacy and support services for care givers?

Dear Sheila,

First, I want to thank you for the expertise knowledge, understanding and advice you share on the QCS website.

I have just successfully completed my level 5 Leadership and Management in Care with Access Skills. I am thinking of setting up an an Advocacy and Support service for caregivers, i.e. helping and working with caregivers to promote their rights, responsibilities. I'd also like to help improve their personal and individual development plans, working with care providers and individuals. Is this is a needed service?


This is my passion and I will appreciate your advice.

Once again thanks for your assistance.

Kind regards

Dear Emeka,


Advocacy is normally provided to care users and not care staff.


If that is what you wished to provide then I think you should speak to your local authority to see if this is a service that is required or if they already have appropriate arrangements in place.


There is a requirement in the Mental Capacity Act to appoint Independent Mental Capacity Advocates in certain circumstances. There is plenty of information about this on the internet.


If you are speaking about an Advocacy and support service for Caregivers then I think you are talking about training.


Please come back to me and tell me exactly what it is you want to do and I will reply again.


Best wishes.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

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