Ask Sheila

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Do I need a VIP policy?

I am trying to find a VIP policy and procedure for our Care Home . I have been advised that this policy is now required.

 

Dear Amanda,

 

I believe your question is in relation to VIP, or Very Important Persons? It has likely arisen as part of the Lampard Enquiry in response to the Jimmy Savile scandal. Whilst the recommendations of the enquiry were largely related to hospital settings, their principals can be applied across care settings.

 

Whilst it is not necessary to have a new specific policy and procedure document for VIPs, it is worth considering how any VIP visits are managed in line with your own local safeguarding procedures.   This would include making sure the VIP is supervised and if they are going to be frequent visitors , you should review whether a Police Check is required.

 

For instance, QCS has updated their Visitors Policy and Procedure to incorporate procedure in relation to VIPs.

 

You can find out more about the enquiry here, Themes and lessons learnt from NHS investigations into matters relating to Jimmy Savile.

 

If you are a client of QCS you will have received notification of the Visitors policy update last month.

 

Best wishes.

Sheila


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.






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