Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

04th January 2017

Do I need a VIP policy?

I am trying to find a VIP policy and procedure for our Care Home . I have been advised that this policy is now required.


Dear Amanda,


I believe your question is in relation to VIP, or Very Important Persons? It has likely arisen as part of the Lampard Enquiry in response to the Jimmy Savile scandal. Whilst the recommendations of the enquiry were largely related to hospital settings, their principals can be applied across care settings.


Whilst it is not necessary to have a new specific policy and procedure document for VIPs, it is worth considering how any VIP visits are managed in line with your own local safeguarding procedures.   This would include making sure the VIP is supervised and if they are going to be frequent visitors , you should review whether a Police Check is required.


For instance, QCS has updated their Visitors Policy and Procedure to incorporate procedure in relation to VIPs.


You can find out more about the enquiry here, Themes and lessons learnt from NHS investigations into matters relating to Jimmy Savile.


If you are a client of QCS you will have received notification of the Visitors policy update last month.


Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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