Ask Sheila - Archive 
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.
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Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.
For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.
Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.
Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.
Latest Questions
Does someone with an NVQ 2 still need to do the Care Certificate?
If I employ someone with care experience and an NVQ 2 in health and social care, do they still need to complete the care certificate?
I have heard about the Kickstart fund, can I use it to help with my recruitment?
I run a domiciliary care agency, what is the kickstart fund and can I use it to help with the shortage of care workers in my area?
I’m a Director of a care company – How can I prepare for my interview with the CQC?
I would just like to know as a Director of a care company for the interview with CQC what do I actually need to know, please? I’ve been in this line of work for 30 years and have decided to start up my own company as I feel there is a great need out there! I have a manager on board that has experience but I’ve never been a director before.
How do you calculate annual leave when a member of staff leaves and what is half-day rounding?
I have been informed that holidays are calculated using the 5.6 weeks (28 days). I have also been informed that we can longer use the 12.07% accrual method for calculating holidays. How then do we accrue holidays upon termination? What is half-day rounding?
How do you report a regional director for discrimination and bullying?
I’m emailing you in regards to what the procedure would be on reporting a regional director for discrimination and bullying? As well as harassment and disregarding a resident’s right to making a decision for themselves. For example, the regional director has been forcing residents to get up earlier then they’d like and stay up longer then they’d like, as well as forcing them to sit in certain rooms and refusing entry to other rooms because it “looks better”.
What does the Statement of Purpose mean by ‘places where services are provided’?
What does it means the places where services are provided in a statement of purpose for domiciliary care? Can you please help me with this, please?
Can a resident be restrained in a wheelchair for safety?
For safety purposes, can a resident be in a wheelchair with a strap?
What is an acceptable room temperature for a Nursing Home?
What should room temperature be in a Care Nursing home?
One of my staff has to quarantine for 14 days, do I have to pay him?
One of my staff has just come back from France and now has to quarantine for 14 days, do I have to pay him?
Can a care worker be required to do a sleep in with no notice?
I work in care and do sleep-ins on a rota basis. We have a rota for 3 months in advance. I have turned up to shifts and been told that on my days where I have no sleep-ins, that I am having to sleep that night with no notice. I am not informed until I get on shift. Is this allowed by the company to change my shift on the day, with no notice?
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