Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
- Ask Sheila
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Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.
Loads of reading done on the new care act. Is there anything out there – in short version, easy read? A few service users have been asking me for copies.
Looking forward in hearing from you.
I’ve been hearing some buzz about the new Care Certificate, but my team doesn’t know much about it. What is it and do you have any tips for how to incorporate this new requirement?
Acceptable registration as a Registered Manager…
I am a holder of a Bachelor of Arts Degree (2:1) in Youth and Community Work and wanted to ask if this would be acceptable for registration as a Registered Manager of a Health and Care Agency which I intend to register. I have undertaken a management module as part of my degree programme. I have worked in intermediate management level over 5 years.
Continual rotation of staff …
Is continual rotation of staff (staff moves every 6 months) in care homes good practice? – Georgina
Respite care for wife
My wife is 75 and has MS. Because of the severity of her condition she receives NHS continuing healthcare at home.
I am her principal carer 24/7, with visits from numerous agencies. On inquiry I have arranged in principle for a week’s respite care in a nursing home later this year, and also a weekly break for part of the year.
Is there are written information about this anywhere? It seems odd that I have to ask in order to find this out. Should not someone have told me? What about the people who do not ask?
All the usual carers’ agencies deny knowledge of any written material.
I’d be glad of your comments.
Reports on serious failures…
I am currently doing a management qualification in care. Where can I find government reports, inquiries or research into serious failures to protect individuals who receive home care. or with inadequate risk management plans?
Change in key staff…
If care in a persons own home is significantly reduced because of a change in key staff-a new culture, and the registered manager lives abroad should they make representations to the commissioner of the care or the registered manager?
How do I determine staffing levels?
How do I find the correct staffing level for 23 clients, 5 with full hoisting needs nursing care. 10 full personal care?
PIR: Good practice or accreditation schemes/initiatives/networks
I have been asked to complete my Provider Information Return (PIR) and am concerned about the type of information required by this question.
Please list any good practice or accreditation schemes/initiatives/networks you are currently a member of?
What happens when a resident under dies under Deprivation of Liberty
Dear Sheila, I met another home owner the other day and she told me that if a resident dies in the home and there is a Deprivation of Liberty Safeguards authorisation in place I haver to inform the Coroner if the person dies. Is this correct?