Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
- Ask Sheila
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Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.
Finding new homecare clients
Good Afternoon Sheila,
I am a Domiciliary Care provider who has recently registered with the CQC. I am finding it very difficult to find clients, I have been in contact with my local council but wanted to see if you had any further suggestions on how to find new clients? Thank you – Sarah
Literature on new CQC inspections
Where can I obtain literature from in respect of the new guidelines for CQC inspections? – Amanda
Qualifications for domiciliary care manager
In applying for a job as a care manager for a private sector Domiciliary Care in the community, the requirement of a qualification advertised was for a diploma level 5 in health and social care. I have Level 5 in Management and Development (with the Institute of Leadership and Management) would this qualification qualify for registering as the care manager? – Anne
I was speaking to another care provider at a meeting last week and they told me that they had received a letter from the Pensions Regulator with information about what they have to do to carry out their duties and what date those duties will start. I haven’t received anything, is there something I should be doing? – Max
Care Cert for home care agency
As agency providing home care and ad-hoc staff support to care homes, what is the expected criteria we have to meet in line with the care certificate? What measures can we use to assess staff competency? While assessing for competency in people’s homes could be achievable, how do we assess the competency of workers sent to support care homes considering the how busy the home could be and confidentiality and dignity of the service users. – Elizabeth
Administering medication in a nursing home
What qualifications are needed to administrate medication in a nursing home, does it have to be a registered nurse? – Susan
2016 Cap on Care Costs
I am a Home Care Provider of Social Care. I read on the Community Care website that the way that care is funded is set to change in 2016. Will this affect me? – Rita
I applied for a DoLS authorisation for 6 people living in this care home two months ago. Although I have contacted the Local Authority officer about the applications they have still not been dealt with. I am getting anxious now because I am sure I will be inspected soon by CQC and I don’t know what will happen if I don’t have the authorisation in place. – Mark
Dementia and DoLS
I have a care home registered to care for people with dementia. I have just had an inspection and the inspector told me that I must look very carefully at whether or not I need to apply for Deprivation of Liberty Safeguards (DoLS) authorisation for all of the people I care for. Is this right? – Ellie
Loads of reading done on the new care act. Is there anything out there – in short version, easy read? A few service users have been asking me for copies.
Looking forward in hearing from you.