Ask Sheila - Archive
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.
Service users consent on care plans
I work with a service users who has a brain injury and another that has a learning disability and I have written care plans ( which includes information from people within their framework of support the question I have is both service users do not want to read them let alone sign them. They basically don't want anything to do with them even though I have explained that this helps them as well as staff to provide individual tailored support catered to their needs, and it can be updated whenever they want it to or if their needs change etc. My question is how can I evidence this when my CQC assessor comes to do a check. One service user has written he doesn't want to read and sign and the other refuses point blank to even write on it. Also their is a section asking for their consent for support workers to read this plan and if they are refusing to read it and sign it am I in effect breaking the law ?? I want our staff to provide continuity of care and all 'sing off the same hymn sheet' so to speak.
When you work in Adult Social Care there is never a right way or a wrong way, is there?
You can only go so far in attempting to get a service user to be involved in the compilation and reviewing of a care plan. I think you have done all you can do in getting service user 1 to sign to say that he does not wish to sign his care plan. With regard to service user 2, you need to record all of this in the person’s note. Providing the service user has mental capacity then you can do no more. If the person does not have mental capacity then please contact me again.
Each time you review the care plan you must offer them the chance to sign and record their decision.
You will not be breaking the law
*All information is correct at the time of publishing.
Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.
For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.
Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.
Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.