Hi, who is responsible for deciding the quality standards of care for our elders in the following settings:

Home care provided by an agency?
Home care provided by a family member?
Care provided in a care home?

Answered by Sheila Scott

Dear J,

Thank you for your question.

There are no quality standards for home care provided by a family member.

Care in a care home or care provided by a care agency at home is a regulated activity regulated by the Care Quality Commission (CQC).

On their website the Care Quality Commission says:

“We’re the independent regulator of health and adult social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.” https://www.cqc.org.uk/content/about-us

If you go to https://www.cqc.org.uk/content/guidance-providers on their website, you can see information about regulations and how CQC inspects services.

Best wishes.

Sheila