Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Who sets the quality standards of care?

Hi, who is responsible for deciding the quality standards of care for our elders in the following settings:

Home care provided by an agency?
Home care provided by a family member?
Care provided in a care home ?

 

Dear J,

 

Thank you for your question.

There are no quality standards for home care provided by a family member.

 

Care in a care home or care provided by a care agency at home is a regulated activity regulated by the Care Quality Commission (CQC).

 

On their website the Care Quality Commission says:

 

"We're the independent regulator of health and adult social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve." https://www.cqc.org.uk/content/about-us

 

If you go to https://www.cqc.org.uk/content/guidance-providers on their website, you can see information about regulations and how CQC inspects services.

 

Best wishes.

 

Sheila

 


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.







Join over 60,000+ users already using the QCS Management System!
Start Free Trial
Back to Top
Autumn Special Offer £400 Discount. Don't Miss Out!
Find out more
Autumn Special Offer - Save £400