Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

27th September 2017

Do we still need a nominated individual?

Hi Sheila,
If in scenario when applying to register as a new provider and they apply to have two Registered Managers, would CQC still require a nominated individual? Or would it be acceptable that the Company (directors & partners) as a whole are responsible for running the service?
Thanks D


Dear D,


If you refer to Regulation 6: Requirement where the service provider is a body other than a partnership; Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 which you can find on the Care Quality Commission (CQC) website: you will see that the registration of someone to be the nominated individual is quite different to the registration of a manager.


In my opinion having two Registered Managers would make no difference.


The nominated individual, as you can see, must be able to demonstrate that he or she:

  • Is of good character;
  • Can properly perform tasks that are intrinsic to their role;
  • Has the necessary qualifications, competence, skills and experience to supervise the management of the regulated activity;
  • Has supplied them with documents that confirm their suitability.


The nominated individual will need to have an understanding of the Key Lines of Enquiry and particularly the Well-led section:

The nominated individual should regularly record their findings of visits.


You can have more than one nominated individual.


There is a very useful handbook on the Skills for Care website for nominated individuals.:


I hope this is helpful.


Best wishes.




*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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