Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

04th July 2016

What advice do you have for a new PA?

Hello Sheila,

I have 8 years experience in care homes and supported living environments. Having management experience and level 5 in management, level 3 in health and social, I'm passionate about delivering person centred care, choice dignity and respect, I have found it difficult to promote this in larger homes which frustrated me. I decided to leave but through my dedication towards the residents I cared for, I had family members approaching me wanting support at home as their PA.
What advice could you offer me or links to give me information as to how I stand on people employing me? What safeguards do I need to be aware of and do I need to be registered if it's solely me providing support in their own homes?
Thank you for any help in all the above

Dear Martine,

The Skills for Care website has an information hub on working as a PA.

The hub says that it contains all sorts of information about being a PA, finding work and support as well as other useful resources you may need and it certainly does.

Topics covered include:

  • What is a PA?
  • Finding work and support
  • Understanding social care
  • Understanding health care
  • Managing risk
  • Sorting out problems
  • Case studies

You can find this information plus much more on the Skills for Care website:

There is also some interesting pieces about PAs on the Social Care Institute for Excellence website starting at:

I am sure all that you need to know on these two websites.

Best wishes.

*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

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