Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

09th May 2016

What are CQC registration procedures to start a domiciliary care agency?

I am interested to start a domiciliary care agency. I want to know, CQC registration procedures and how to get clients?

Dear Mustak,

This is not a quick process.

You need to work through the process as set out on the CQC website:

Perhaps the first question is do you have the necessary experience and qualifications presuming you intend to run and manage the service yourself.

You have to have all your paperwork in place before you apply for registration.

With regard to getting work once you are registered you should do some market research first.

It would be sensible to contact your local Council to enquire how they commission and purchase home care. Do they just contract with a few providers or do they need more home care provision in your area?

If you can, talk to other providers to see whether or not there is plenty of work available.

As you prepare to apply to register do look at systems such as Quality Compliance Systems (QCS) which will help.

Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.

    Join over 130,000 users already using the QCS Management System!
    Start Free Trial Buy Now
    Back to Top