Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

21st March 2019

What are the benefits of the Care Certificate to individuals in the care sector?

Hi Sheila, I have worked in care for twenty seven years. Now my employer is making me do the Care Certificate. What is the point of completing this and what is the importance?


Dear J,


Thank you for your question.


The Care Certificate is intended to be delivered at the beginning of a first job in care.


This is what Skills for Care says on their website.


The Care Certificate is an agreed set of standards that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.


The Care Certificate:

  • Is the beginning of the career journey for those new to care
  • Is a foundation for health and adult social care integration
  • Ensure those new to the sector are supported
  • Is endorsed by the Care Quality Commission (CQC)
  • Is a CQC expectation - all employers should now be offering it.

Although the Care Certificate is designed for new staff, it also offers opportunities for existing staff to refresh or improve their knowledge and skills.


Having said that we should all be open to refreshing our knowledge. The Care Certificate is about 15 standards and I think it might well be advantageous to look at the 15 standards listed below to make sure that we have expertise in each one of them and to be sure that we are up to. date with the latest practice.


The standards:


1. Understand your role

2.  Your personal development

3.  Duty of care

4.  Equality and diversity

5.  Work in a person centred way

6.  Communication

7.  Privacy and dignity

8.  Fluids and nutrition

9.  Awareness of mental health, dementia and learning disabilities

10. Safeguarding adults

11. Safeguarding children

12. Basic life support

13. Health and safety

14. Handling information

15. Infection prevention and control


It is important to note though that employers will need to satisfy themselves that you have the competencies identified in the care certificate.


That shouldn't be difficult as you have 27 years' experience.


I hope this is helpful.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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