Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

25th April 2018

What Induction should I provide for other team members such as domestic staff?

Hi Sheila, what induction should I provide for other team members such as domestic staff? Is this the same as the induction provided for care staff?


Dear A,


Thank you for your question.


Other members of your staff such as domestic staff, kitchen staff or office staff will need to receive induction training in exactly the same way as care staff do, this is particularly true for fire prevention training.


Some standards of the Care Certificate may well be of relevance to all your staff such as confidentiality and safeguarding. You should decide which standards could be delivered.


Then there will be specific training depending on the job description.


For instance I would have thought that your staff working in the kitchen would need to undertake the Food Hygiene Certificate and domestic staff should receive training relating to the Control of Substances Hazardous to Health Regulations (COSHH) if they are using poisonous cleaning fluids such as bleach and disinfectant.


I hope that this is helpful. Please come back to me if I can offer any further advice.


Best wishes.





*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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