Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Posts by Quality Compliance Systems (QCS):

20th August 2013

Dreadful holiday – sick the whole time!

Quality Compliance Systems (QCS)

Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will...

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07th August 2013

Bullying at the Care Quality Commission (CQC)

Quality Compliance Systems (QCS)

Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly,...

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01st August 2013

Human beings fail

Quality Compliance Systems (QCS)

The last few weeks have seen some incomprehensible tragedies, ones for which individuals seem destined to shoulder much of the...

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24th July 2013

Harassment and bullying

Quality Compliance Systems (QCS)

What it is Definitions of these phenomena have varied over the years as interested bodies and legislators have struggled to find...

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17th July 2013

Too hot to work?

Quality Compliance Systems (QCS)

Someone complained to me yesterday about working in an office at 25OC. Having personally worked in the steel industry at...

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11th July 2013

Can I disturb an employee who is on holiday?

Quality Compliance Systems (QCS)

Fortunately, the law is unusually non-prescriptive on this matter. The employee might like to be disturbed. On my first holiday in...

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04th July 2013

Sink or Swim

Quality Compliance Systems (QCS)

“A practice has resorted to hand-delivering letters rather than paying for stamps, as funding pressures bear down on GPs” -...

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04th July 2013

Let’s Get Physical

Quality Compliance Systems (QCS)

The theme of this year’s mental health awareness week was the importance of physical exercise in promoting mental health and...

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04th July 2013

Festival Musings

Quality Compliance Systems (QCS)

I went to Glastonbury once, with four teenage children and high hopes of a good time. The experience was not...

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04th July 2013

Mouse Trap

Quality Compliance Systems (QCS)

I have just been reviewing some policies on Cross Infection, which included the usual missives about surgery cleaning routines.  We...

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